At Furniture Fair, we understand that disposing of old furniture can be a challenge. In our commitment to the safety and health of our customers, we strive to ensure that your new furniture isn’t compromised by being transported alongside old items. Therefore, we offer a dedicated removal service facilitated either by a specific truck from Furniture Fair or a vetted contractor.
*Items hauled away may be either donated or responsibly disposed of, depending on their condition and suitability for reuse.
Note:
– Service is only valid with an online furniture purchase. We will only remove items that are being replaced with new orders. This ensures a seamless transition and prevents the removal of items that are still in use.
– The removal team reserves the right to refuse any merchandise that is soiled or shows signs of infestation. In such cases, a refund will not be issued.
– This option is not available for the Louisville or Indianapolis area.
Fast Shipping and Professional Packing
Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we can provide various shipping options. Our warehouse staff is expertly trained and will wrap your items according to our precise and precise specifications. Before shipping, all goods are carefully examined and secured. Everyday we deliver thousands of packages to clients across many countries. This is a testament to our commitment to be the biggest online retailer in the world. Both Europe and the USA have distribution and warehouse centers.
Orders that contain more than 1 item are assigned processing times according to each item.
Prior to shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. Most orders are shipped within 48 hours. Delivery is expected to take between 3 and seven days.
Returns
The stock is constantly changing and cannot be fully controlled by us due to the involvement of several different parties, such as the factory and our warehouse. The actual stock can change at any moment. It is possible that you will not receive your order once it has been placed.
Our policy lasts thirty days. Unfortunately, if thirty days have passed from the date you purchased the item, we will not be able to provide a refund or exchange.
You are able to return a product if it is unused and in the same state as the day you received it. You must have the item in its original packaging.
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