Panorama Media Fireplace Twin Star International

Fast Shipping and Professional Packing

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we can provide various shipping options. Our warehouse staff is expertly trained and will wrap your items according to our precise and precise specifications. Before shipping, all goods are carefully examined and secured. Everyday we deliver thousands of packages to clients across many countries. This is a testament to our commitment to be the biggest online retailer in the world. Both Europe and the USA have distribution and warehouse centers.

Orders that contain more than 1 item are assigned processing times according to each item.

Prior to shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. Most orders are shipped within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

The stock is constantly changing and cannot be fully controlled by us due to the involvement of several different parties, such as the factory and our warehouse. The actual stock can change at any moment. It is possible that you will not receive your order once it has been placed.

Our policy lasts thirty days. Unfortunately, if thirty days have passed from the date you purchased the item, we will not be able to provide a refund or exchange.

You are able to return a product if it is unused and in the same state as the day you received it. You must have the item in its original packaging.